Book By Johnson Alvonco

Standar Layanan Perbankan

Standar Layanan Perbankan

Manfaat Training :

  • Memahami konsep dan prinsip standar layanan perbankan
  • Mampu menerapkan standar layanan perbankan
  • Dapat memberikan layanan standar

Materi :

  1. STANDAR PENAMPILAN
    • Standar penampilan Customer Service & Teller Wanita
    • Seragam CS & Teller Wanita
    • Seragam yang tidak perkenankan
    • Standar penampilan Customer & Teller Pria
    • Seragam CS & Teller Pria
    • Standar tempat kerja Customer Service
  2. STANDAR SIKAP: STANDAR LAYANAN PEMBUKAAN REKENING
    • Standar salam saat awal melayani nasabah
    • Standar melayani nasabah
    • Standar menangani keluhan
    • Tambahan Alternatif Visual
    • Standar bertelepon
  3. STANDAR SIKAP: STANDAR LAYANAN TELLER
    • Standar melayani nasabah
    • Standar Menangani Keluhan
    • Standar Tempat Kerja Teller
  4. STANDAR SATUAN PENGAMANAN (SATPAM)
    • Standar penampilan bagi Satuan Pengamanan (SATPAM)
    • Pakaian Dinas Harian (PDH)
    • Pakaian Dinas Lapangan (PDL)

Target Peserta :

  • Petugas Front-Line, Customer Service

Trainer & Facilitator :

  • Rini Fauziah, SE.
  • Dra. Psi. Ani Wijaya, MM. (Alternatif Trainer)
  • Johnson Alvonco, Ph. D (Alternatif Trainer)

Tanggal Pelaksanaan :

29-30 Oktober 2018 21-22 November 2018

19-20 Desember 2018

 

Jadwal Public Training 2018 Lengkap

Jam Pelaksanaan :

09.00 – 16.00 WIB

Tempat :
Alternatif Hotel
: Ibis Group, Oria, Amos Cozy, The Park Lane, Harris Group, hotel lainnya yang akan kami konfirmasi kemudian

Fee Training (Jakarta) :

Rp. 5.750.000,-/ orang

Private Training:

Rp. 8.000.000,-/ orang (PASTI RUNNING)

Fee Training (Luar Kota):

Rp. 8.500.000,-/ orang (kirim 1-5 peserta)

Rp. 8.000.000,-/ orang (kirim diatas 5 peserta)

Inc : Seminar Kit, Certificate, Lunch, Snack, Souvenir

 

INFORMATION

For Registration, Please Contact :

Johnson Indonesia – Training Center

Nur/ Komariah/ Ria/ Nisa

Telp. (021) 541 9152/ 541 7516, Hp: 0815 972 5020

E-mail:

infotraining27@gmail.com

info27@johnson.co.id

Website:

http://www.seminarjohnson.com

http://www.johnson.co.id

DOWNLOAD BROSUR

FORM REGISTRASI

Kode Training

Topik Training

Tanggal Training

Lokasi Training

Tipe Permintaan

Peserta yang didaftarkan

Nama

Jabatan

Metode Pembayaran

Pesan

Enrroled By:

Nama

Email

Nama Perusahaan

Jabatan

Telp Kantor

Fax

No. Hp

Note

Kirim Salinan Form ke Email saya

captcha
Masukkan kode diatas:

Print Friendly, PDF & Email

<

JADWAL FIXED TRAINING
Effective Leadership

Confirm Running
November, 06-07, 2018

Training Need Analysis (TNA)

Confirm Running
November, 12-13, 2018

Training For The Trainers (TOT)

Confirm Running
November, 26-27, 2018

Accounting Best Practice

Confirm Running
November, 07-08, 2018

Basic Accounting

Confirm Running
November, 21-22, 2018

Interpersonal Communication Skill & Assertiveness Skill

Confirm Running
November, 14-15, 2018 MALANG

Basic Multifinance Business

Confirm Running
November, 08-09 2018

Credit Analysis For Multifinance Business

Confirm Running
November, 27-28, 2018

Cost Control Management

Confirm Running
November, 27-28, 2018

Corporate Budgeting: Planning & Controlling

Confirm Running
November, 06-07, 2018

Supplier Evaluation

Confirm Running
November, 15-16, 2018

Mekanisme dan Manajemen Risiko LC, SKBDN

Confirm Running
November, 07-08, 2018

Cash Flow & Treasury Management

Confirm Running
November, 21-22, 2018

Sosialisasi Implementasi UU Tenaga Kerja Mengatasi Perselisihan

Confirm Running
November, 27-28, 2018

Failure Mode Effect Analysis (FMEA)

Confirm Running
November, 12-13, 2018

Insurance Claims Fraud

Confirm Running
November, 08-09, 2018

Emotional Intelligence (EQ) At Work

Confirm Running
November, 21-22, 2018

The Way Of Thinking

Confirm Running
November, 22-23, 2018

Mindset Revolution

Confirm Running
November, 27-28, 2018





VIDEO JOHNSON