Customer Life Time Value

Customer Life Time Value

Manfaat Training :

  • Memahami konsep, teori dan prinsip Customer Lifetime Value (CLV)
  • Mengertia tujuan mengukur CLV
  • Mampu memahami dan memilih variable-variable dalam perhitungan CLV
  • Memiliki kemampuan menghitung dan menganalisis CLV
  • Mampu menggunakan CLV dalam kepentingan bisnis

Materi :

  1. Introduction
    • Konsep dan Prinsip Customer Lifetime Value (CLV) Secara Umum
    • Tujuan Customer Lifetime Value (CLV)
    • Goal & Benefit Implementation CLV
  2. Persyaratan Kompetensi Dasar Pendukung CLV
    • Memahami Konsep, Teori dan Prinsip Marketing, Sales & Service Management
    • Customer Relationship Management (CRM)
    • Metode Pemodelan Dasar Matematika dan Statisika
    • Basic Information Communication Technology (ICT)
  3. Konsep, Teori dan Prinsip Customer Lifetime Value (CLV)
    • Sejarah dan Latarbelakang CLV
    • Teori Dasar CLV
    • Konsep Customer Value
    • Konsep Customer Lifetime
    • Konsep & Prinsip Customer Lifetime Value
  4. Measuring Customer Lifetime Value (CLV)
    • Variable CLV
    • Penentuan dan Pemilihan Variable CLV
    • Perhitungan-Perhitungan Mendapatkan Customer
    • Metode Perhitungan CLV
    • Cara Mengukur Profitabilias Pelanggan
  5. Pemanfaatan Data Customer Lifetime Value (CLV)
    • Pemanfaatan CLV dalam Marketing Strategic & Analysis: Segmentation, Targeting & Positioning
    • Pemanfaatan CLV Marketing Planning
    • Pemanfaatan CLV Sales Management
    • Pemanfaatan CLV Customer Relationship Management (CRM) Dalam Mempertahankan Pelanggan (Customer Retention)
    • Pemanfaatan CLV Manajemen Membangun Loyalitas Pelanggan (Loyalty Customer

Target Peserta :

Staff – Supervisor atau pihak – pihak yang berkepentingan

Pembicara / Fasilitator :

  • Johnson Alvonco, Ph.D.

Tanggal Pelaksanaan :

16-17 April 2018

16-17 Mei 2018

20-21 Juni 2018

19-20 Juli 2018

13-14 Agustus 2018

03-04 September 2018

Jadwal Public Training 2018 Lengkap

Jam Pelaksanaan :

09.00 – 16.00 WIB

Tempat :
Alternatif Hotel: Ibis Group, Oria, Amos Cozy, The Park Lane, Harris Group, hotel lainnya yang akan kami konfirmasi kemudian

Fee Training (Jakarta) :

Rp. 5.750.000,-/ orang

Private Training :

Rp. 8.000.000,-/ orang (PASTI RUNNING)

Fee Training (Luar Kota) :

Rp. 7.500.000,-/ orang (kirim 1-5 peserta)

Rp. 6.000.000,-/ orang (kirim diatas 5 peserta)

Inc : Seminar Kit, Certificate, Lunch, Snack, Souvenir

 

INFORMASI

Registrasi, hubungi :

Johnson Indonesia – Training Center

Dwi/ Nur/ Komariah/ Ria

Telp. (021) 541 9152/ 541 7516, Hp: 0815 972 5020

E-mail:

infotraining27@gmail.com

info27@johnson.co.id

Website:

http://www.infoseminarjohnson.com

http://www.johnson.co.id

DOWNLOAD BROSUR

FORM REGISTRASI

Kode Training

Topik Training

Tanggal Training

Lokasi Training

Tipe Permintaan

Peserta yang didaftarkan

Nama

Jabatan

Metode Pembayaran

Pesan

Enrroled By:

Nama

Email

Nama Perusahaan

Jabatan

Telp Kantor

Fax

No. Hp

Note

Kirim Salinan Form ke Email saya

captcha
Masukkan kode diatas:

Print Friendly, PDF & Email

<

JADWAL FIXED TRAINING RUNNING
Accounting Receivable Management

Confirm Running
Mei, 03-04, 2018

Business To Business Marketing & Sales Strategy

Confirm Running
Mei, 14-15, 2018

Salesmanship Training & Workshop

Confirm Running
Mei, 22-23, 2018

TNA & ROI in Training

Confirm Running
Mei, 07-08, 2018

Office Management

Confirm Running
Mei, 14-15, 2018

Total Quality Management

Confirm Running
Mei, 07-08, 2018

Acceptance Sampling Plan (MIL STD 105E & 414)

Confirm Running
Mei, 17-18, 2018

Cost Reduction Strategic in Manufacturing

Confirm Running
Mei, 03-04, 2018

Corporate Budgeting: Planning & Controlling

Confirm Running
Mei, 16-17, 2018

Cash Flow & Treasury Management

Confirm Running
Mei, 17-18 2018

Workload Analysis (Analisa Beban Kerja)

Confirm Running
Mei, 07-08, 2018

Administrasi Keuangan

Confirm Running
Mei, 08-09, 2018

Penerapan Good Corporate Governance (GCG)

Confirm Running
Mei, 24-25, 2018

Presentation Techniques for Bussiness

Confirm Running
Mei, 03-04, 2018

Lean Production & Operation Manufacturing

Confirm Running
Mei, 24-25, 2018

Strategy Marketing Management

Confirm Running
Mei, 02-03, 2018