Sales Training Series
Jadwal Training Marketing, Sales & Service
Marketing Training Series
Sales Training Series
Service Training Series
No | Topik | Jadwal Training Mar'2023 | Jadwal Training Apr'2023 |
1 | Customer Services Professional | 01-02 | 04-05 |
2 | Service Excellence | 06-07 | 05-06 |
3 | Service Excellent For The Front Linners | 08-09 | '11-12 |
4 | Service Excellence for All Staff | 13-14 | 03-04 |
5 | Customer Relationship Management (CRM) | 15-16 | 05-06 |
6 | Complaint Handling Management | 20-21 | 10-11 |
7 | Customer Satisfaction & Loyalty | 23-24 | 12-13 |
8 | Customer Life Time Value | 27-28 | 17-18 |
9 | Customer Loyalty Management | 29-30 | 19-20 |
10 | Service Excellent In The New Nomal | 02-03 | 13-14 |
11 | Customer Retention | 09-10 | 18-19 |