Book By Johnson Alvonco

Desk Collection Strategy

Desk Collection Strategy

Manfaat Training :

  • Memahami konsep desk collection strategy
  • Memahami tugas dan tanggungjawab sebagai collector professional
  • Memahami etika bertelephone
  • Memiliki kemampuan melakukan credit collection secara in-direct dengan telephone
  • Memiliki kemampuan time management yang baik dalam merencanakan dan menentukan prioritas kerja dalam rangka collection
  • Memiliki kemampuan negosiasi dalam rangka collection secara in-direct (by phone)

Materi :

  • Introduction “Credit Collection”
    • Concept dan Tujuan Credit Collection
    • Komponen collection
    • Skema kredit
    • Alasan customer menunggak
    • Collection process
  • Peran Desk Collector Professional
    • Kompetency Standar for Desk Collector
    • Communication Skill
    • Sinergi dengan Team Lain
    • Target Team / Target Unit
    • Pengetahuan peraturan perusahaan
    • Kepribadian yang baik
    • Orientasi untuk MELAYANI Customer
    • Target Desk Collection
  • Strategy Collection
    • Segmentasi Aging
    • Segmentasi Customer
    • Menentukan penanganan yg tepat untuk tiap segmen
    • Menentukan prioritas dari aktifitas Collection
  • Effective Phone collection
    • Phone Courtecy
    • Phone Process
  • Time Management
    • Mengelola Waktu
    • Penentuan Prioritas Collection
  • Negotiation Skills
  • Report Writing Skill – Desk Collection

Target Peserta :

Desk Collector atau pihak-pihak yang berkepentingan dengan collection

Pembicara / Fasilitator :

  • Hengki Ladinegara, ST. (Collector Specialist)
    (Trainer wajib negatif Rapid Test Covid berlaku selama 14 hari dan menggunakan Face Shield saat mengajar)

Tanggal Pelaksanaan :

01-02 Desember 2020

Tahun 2021 :

27-28 Januari 2021

04-05 Februari 2021

22-23 Maret 2021

01-02 April 2021

24-25 Mei 2021

23-24 Juni 2021

27-28 Juli 2021

04-05 Agustus 2021

15-16 September 2021

13-14 Oktober 2021

18-19 November 2021

15-16 Desember 2021

Jam Pelaksanaan:

  • Online Training: 2 hari / jam 09.00-12.00 WIB
  • Offline Training: 2 hari / jam 09.00-16.00 WIB

Tempat :
Alternatif Hotel: Ciputra Hotel, Ibis Group, Hotel Oria Jakarta, Hotel Holiday Inn Jakarta wahid hasyim, Hotel Twin Plaza , hotel lainnya yang akan kami konfirmasi Alternatif kemudian

Metode Training :

  • Online Training (Zoom Metting)
  • Offline Training (Di Hotel / Johnson Training Center) 

Fee Training (Jakarta):

  • Online Training: Rp. 2.500.000,-/orang
  • Offline TrainingRp. 5.950.000,-/orang

Fee Training (Jakarta):

Rp. 5.950.000,-/ orang (Offline Training)

Private Training:

Rp. 8.000.000,-/ orang (PASTI RUNNING)

Fee Training (Luar Kota):

Rp. 12.000.000,-/ orang (PASTI RUNNING)

Rp. 8.500.000,-/ orang (kirim 1-5 peserta)

Rp. 8.000.000,-/ orang (kirim diatas 5 peserta)

Inc : Seminar Kit, Certificate, Lunch, Snack, Souvenir

INFORMASI

Registrasi, hubungi :

Johnson Indonesia – Training Center

Nur/ Komariah/ Ria /Nisa /Dinda

Telp. (021) 541 9152/ 541 7516, Hp: 0815 972 5020

E-mail:

[email protected]

[email protected]

Website:

http://www.seminarjohnson.com

https://www.johnson.co.id

DOWNLOAD BROSUR

FORM REGISTRASI

    Kode Training

    Topik Training

    Tanggal Training

    Lokasi Training

    Tipe Permintaan

    Peserta yang didaftarkan

    Nama

    Jabatan

    Metode Pembayaran

    Pesan

    Enrroled By:

    Nama

    Email

    Nama Perusahaan

    Jabatan

    Telp Kantor

    Fax

    No. Hp

    Note

    Kirim Salinan Form ke Email saya

    captcha
    Masukkan kode diatas:

    Print Friendly, PDF & Email

    <
    <
    <
    <

    JADWAL FIXED TRAINING
    Customer Relationship Management (CRM)

    Confirm Running
    November, 18, 2020

    Production Planning & Inventory Control (PPIC)

    Confirm Running
    November, 18-19, 2020

    Public Speaking And Being Confident

    Confirm Running
    November, 20, 2020

    Financial Statement Analisis

    Confirm Running
    November, 23-24, 2020

    Creative Thinking (Teknik Berfikir Kreatif)

    Confirm Running
    November, 24, 2020

    Buildings Initiative For Professional At Work

    Confirm Running
    November, 23, 2020

    Coaching & Counseling Skill

    Confirm Running
    November, 25, 2020

    Online Class
    Optimalisasi Penerapan Aksi Keuangan Berkelanjutan Disektor Perusahaan Pembiayaan

    Confirm Running
    November, 25, 2020

    Online Class
    Internal Audit and Control for Banking & Financial Services

    Confirm Running
    November, 25, 2020

    Presentation Technique For Business

    Confirm Running
    November, 26, 2020

    Cash Management

    Confirm Running
    November, 26, 2020

    Accounting Policies And Procedure Manual

    Confirm Running
    November, 30, 2020

    Total Productive Maintenance (TPM)

    Confirm Running
    November, 23-24, 2020

    5- WHYS “Root Cause Analysis”

    Confirm Running
    November, 27, 2020

    Great Leadership

    Confirm Running
    November, 25, 2020

    Accounting Receivable Management

    Confirm Running
    November, 24, 2020

    Account Payable Management

    Confirm Running
    November, 27, 2020

    Workload Analysis (Analisa Beban Kerja)

    Confirm Running
    November, 25-26, 2020







    VIDEO JOHNSON